Is Zypra free to use?

Yes. Zypra is completely free to download and use. There are no subscription fees, transaction fees, or hidden charges. The app is supported by non-intrusive advertising.

Do I need internet to send coins?

Zypra transfers work peer-to-peer using Bluetooth. You send coins directly from your device to theirs — no servers or third parties involved.

How do I earn Zypra coins?

You earn up to 20 coins per day through three activities: opening the app (10 base coins), walking (up to 5 bonus coins), and watching optional ad rewards (up to 5 bonus coins).

What can I do with Zypra coins?

You can send coins to friends and family, or hold them in your wallet.

Help Centre

Find answers to common questions, troubleshoot issues, and learn how to get the most out of Zypra.

How Can We Help?

Browse by category to find what you need.

Getting Started

Download, install, and set up your Zypra app in minutes.

Earning Coins

Understand daily minting, walking rewards, and ad bonuses.

Sending & Receiving

How to transfer coins via Bluetooth, and local Wi-Fi.

Security & Privacy

Your data, your device, your coins. Learn how Zypra protects you.

Troubleshooting

Fix common issues with transfers, minting, and connectivity.

Device & App

Compatibility, updates, storage, and device management.

Common Questions

Quick answers to the most frequent support requests.

How do I install Zypra?

Download Zypra for free from the App Store (iOS) or Google Play (Android). Open the app after installation and you're ready to start earning coins immediately. No account creation or registration is required.

Why am I not earning my daily coins?

Daily coin minting resets at midnight in your local timezone. Ensure you open the app at least once per day to claim your 10 base coins. Walking coins require the step counter permission to be enabled in your device settings. If the issue persists, try restarting the app.

Transfer failed — what should I do?

Ensure both devices have Bluetooth enabled. Both users need to have the Zypra app open and in the foreground. Move closer together (within 10 metres for Bluetooth, proximity for Bluetooth). If the issue persists, try switching to local Wi-Fi transfer mode in the app settings.

What happens if I lose my phone?

Because Zypra coins are stored exclusively on your device, losing your phone means losing your coins — just like losing a physical wallet. We strongly recommend keeping your coin balance at a manageable level and transferring large amounts to trusted contacts. Zypra does not store your coins on any server, so recovery is not possible.

The app is crashing or freezing — how do I fix it?

First, ensure you\'re running the latest version of Zypra from your app store. Try force-closing the app and reopening it. If the problem continues, clear the app cache (Settings > Apps > Zypra > Clear Cache on Android, or delete and reinstall on iOS). Your coins are preserved through app updates and reinstallation on the same device.

Can I use Zypra on multiple devices?

Each device maintains its own independent coin balance. You can install Zypra on multiple devices, but coins are not synchronised between them. To move coins from one device to another, simply transfer them using the standard P2P transfer feature.

Is Zypra a cryptocurrency?

Zypra is a private digital currency. Unlike most cryptocurrencies, Zypra coins are minted locally on your device — not on a blockchain. There are no miners, no validators, and no energy-intensive processes. Think of it as digital cash that lives on your phone.

Does Zypra collect my personal data?

No. Zypra does not require registration, accounts, or any personal information. We don\'t collect names, emails, phone numbers, or identity documents. We can\'t see your balance, your transfers, or who you interact with. Your privacy is absolute.